Troubleshooting and FAQs for Hikvision iVMS Client 4200

Are you experiencing issues with your Hikvision system? Whether it's getting an 'MSVR120.dll' error when launching SADP/iVMS 4200 or having trouble connecting two DS- KAD706-P devices together, we've got you covered. Below are some common questions and answers to help you troubleshoot and resolve various issues.

Q: Getting a 'MSVR120.dll' error when launching SADP/iVMS 4200?

A: The solution is often to properly reinstall msvcp120.dll on your PC, to the Windows system folder. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.

Q: Can I link a DS- HD1 to an indoor station (call an indoor station)?

A: Yes, you can set up the outdoor station as an extension of the indoor station.

Q: How long should I wait to use the chime on a DS- HD1 on a new install?

A: The exact timing may vary depending on your specific setup, but generally, it's recommended to wait for at least 30 minutes after initial installation before using the chime feature.

Q: My doorbell sends notifications, but doesn't ring. Why is this happening?

A: This issue can occur due to various reasons such as incorrect settings or faulty hardware. Check your system settings and try resetting the doorbell if necessary.

Q: Can I connect 2 or more DS- KAD706-P devices together?

A: Yes, multiple devices can be connected to create a network. However, please note that compatibility issues may arise when connecting different models.

Q: How do I make an outdoor station into an extension using the ivms 4200?

A: To set up an outdoor station as an extension of an indoor station, follow these steps: .

Q: Where is the Encryption Key on the DS- HD2?

A: The Encryption Key can be found in the device's settings menu.

Q: Can I configure a DS- HD1/2 with a computer instead of a phone?

A: Yes, you can use a computer to configure your Hikvision system. However, specific instructions may vary depending on the device model and software version.

Q: Why isn't the DS- HD1 recording my voice as well as the other person's?

A: This issue is often caused by incorrect settings or faulty hardware. Check your system settings and try resetting the microphone if necessary.

Q: What channel do I plug my two-wire outdoor station into on the power distributor?

A: The specific channel number may vary depending on your device model and setup.

Q: Can I add IP cameras to an extension indoor station?

A: Yes, you can connect additional IP cameras to your system, but compatibility issues may arise when connecting different models.

Q: How do you call from one indoor station to another?

A: To make a call between two indoor stations, follow these steps: .

Q: Can't connect to the DS- HD1 during setup in Hik-Connect. Why is this happening?

A: This issue can occur due to various reasons such as incorrect settings or faulty hardware. Check your system settings and try resetting the device if necessary.

Q: How do you record HD1 for motion in the NVR?

A: To set up motion recording on your Hikvision system, follow these steps: .

Q: Can you connect 3rd party card readers to Hikvision door panels?

A: Yes, compatibility issues may arise when connecting different models.

Q: How Does Account & Security Work on HikCentral Pro V2.3?

A: For detailed information on account and security settings in HikCentral Pro V2.3, refer to the user manual or contact your system administrator.

Q: Time and Attendance Setup on HikCentral?

A: For detailed instructions on setting up time and attendance features in HikCentral, refer to the user manual or contact your system administrator.

Q: How to generate and install HTTPS certificate for HikCentral?

A: Follow these steps: .

Q: Chrome or Edge Browser missing 'Local' menu option. Why is this happening?

A: This issue can occur due to various reasons such as outdated browser versions or incorrect settings. Check your browser version and try resetting the browser if necessary.

Q: Browser and Plugin Support of Hikvision Products?

A: For detailed information on supported browsers and plugins, refer to the user manual or contact your system administrator.

Q: Exporting Playback file in IE11 does not save files. Why is this happening?

A: This issue can occur due to various reasons such as outdated browser versions or incorrect settings. Check your browser version and try resetting the browser if necessary.

Q: DS- HD1 Chime Compatibility List (Digital & Mechanical Chime)?

A: For a list of compatible chimes for the DS-HD1, refer to the user manual or contact your system administrator.

Q: Troubleshooting: Intercom Audio is One-Way Only?

A: This issue can occur due to various reasons such as incorrect settings or faulty hardware. Check your system settings and try resetting the device if necessary.

Q: Setting up Time and Attendance in iVMS-4200?

A: For detailed instructions on setting up time and attendance features in iVMS-4200, refer to the user manual or contact your system administrator.

Q: Pin Code Setup for Hikvision Keypad Readers (Including DS-K170HPK)?

A: Follow these steps: .

By following these FAQs and troubleshooting tips, you should be able to resolve common issues with your Hikvision system. If you're still experiencing problems, please contact your system administrator or the software vendor for further assistance.

Additional Resources

For detailed installation instructions, see our FAQ section. For instance, a faulty application, msvcp120.dll has been deleted or misplaced, corrupted by malicious software present on your PC or a damaged Windows registry. Errors related to msvcp120.dll can arise for a few different reasons.

Ivms client 4200